Booking Terms and Conditions


By accepting our Booking Terms and Condition, you expressly gives us permission to share your personal information with the relevant authorized body such as ETQA, SAQA and the Department of Labour for the sole purpose of registering your course as per the POPIA act. Please read our privacy statement on how we may further use your data : Privacy Statement


Registration will be processed upon receipts of a completed and signed booking form and a copy of your ID.
To avoid disappointment, it is advisable to return the form to us at least two weeks prior to the course commencement. Any Company wishing to book a candidate on course must supply an official order number. All courses booked must be attended within thirty (30) days of registration unless by special arrangement. A guardian’s signature is required upon registration for any student under the age of 18yrs. Failure to attend lectures will not reduce course fees. Failure to pay course fees on due dates may lead to Students being barred from lectures until fees are up to date.


A course registration may be cancelled in writing, within ten (10) days of date of registration provided the course has not yet commenced. A student may reschedule a course provided written notification is received by Turnstone not less than seven (7) working days prior to the commencement of the course. Should the student fail to give timeous notification as provided then, the student may still reschedule the course but subject to an additional rescheduling fee equal to 50% of the fee of the course the student wishes to reschedule. Turnstone reserves the right to re-schedule any course for any reason whatsoever e.g. in the event that the minimum number of students booked to attend the course has not been met.


Persons will not be permitted to attend a course unless full payment is received on or before commencement of the course. Promotional discounts or offers of reduced fees, which may be made from time to time, shall not apply unless payment is received in accordance with the time stipulated for payment in such promotions.


Courses commence promptly at 08:30 daily and finish at approximately 16:00


No course material will be issued unless the course registration fee has been paid in full.


  • Interest shall be payable on any overdue amount at the rate of 2% per month reckoned from due date for payment until date of actual payment.
  • In the event of Turnstone agreeing at any time to accept payment by way of installments of any amount due in terms hereof, then, should any one payment not be made on due date, then the full balance then outstanding, shall become immediately due, owing and payable.
  • These terms and conditions constitute the entire agreement and no warranties or representations and/or guarantees of any kind, whether express or implied, shall be binding on Turnstone unless contained herein.
  • No relaxation or indulgence of any kind granted by Turnstone shall be deemed to be a waiver of its rights, nor shall this constitute a novation of the terms or conditions of this agreement.
  • In the event of Turnstone having to instruct attorneys in and about this agreement, in order to enforce its rights in terms hereof, irrespective of whether legal proceedings are actually instituted or not, then the student and/or the person responsible for payment, including the guarantor, shall be liable to pay, on demand, the legal costs so incurred by Turnstone on the scale as between attorney and own client, including tracing fees and collection commission.
  • The student and the guarantor choose domicilium citandi et executandi at the physical address set out in the schedule hereto.
  • In addition to any other remedies Turnstone may have, either in terms of this agreement or at law, it shall be entitled to suspend tuition to the student in the event of the student being in breach of any of the terms and conditions of this agreement.
  • The student shall conduct itself at all times in a reasonable manner and shall not behave, or cause to be done anything, which may prejudice the rendering of tuition by Turnstone or the rights of fellow students and/ Turnstone. Turnstone shall be entitled to prescribe rules of conduct from time to time, which shall be deemed to be incorporated into this agreement.
  • Turnstone shall not be liable under any circumstances whatsoever for any loss, damage or injury of whatsoever nature and howsoever arising, whether direct or indirect, consequential or otherwise, sustained by the student or the guarantor pursuant to the student attending a course either at Turnstone premises or such other venue.
  • Turnstone does not warrant or represent in any way that the student shall pass the course of the instruction or that the course of instruction will enable a student to secure employment in any manner or form.
  • Should Turnstone be prevented from rendering any course of instruction due to any cause outside of its control, which shall be determined by Turnstone in its discretion, then that shall not be a basis for a cancellation and/or a refund of the registration fees, but rather Turnstone shall be entitled to reschedule the time and venue of the course of instruction.
  • Words importing the singular shall include the plural and vice versa and words importing the masculine gender shall include the female gender and words importing persons shall include partnerships and corporate bodies.
  • Words importing the singular shall include the plural and vice versa and words importing the masculine gender shall include the female gender and words importing persons shall include partnerships and corporate bodies.