End User Computing Training Course


End User Computing

Every Learner will sit in front of a laptop.

The photo above is one of our actual training sessions in Cape Town.

We are very proud of our Professionalism and the Quality of our training.

Give us a Chance and you will NEVER use anybody else again.

End User Computing Course Outline

Course Dates : Contact us for dates.

Please NOTE :

You can register for ONE or MORE or ALL of the above courses

We also offer Intermediate and Advanced Courses.

If you have a class of 10 or more we can organize training ANYWHERE in South Africa

Other Locations : Contact us for dates at other locations

Book Now All Training Courses Download PDF

Microsoft Office Word

Lesson 1: Multiple Documents

  • Open a Word Document
  • Open a file in Word
  • Page View Modes
  • Zoom in our out of a document
  • Other Zoom options
  • Select a Document View
  • Print Layout View
  • Full Screen Reading
  • Web Layout View
  • Outline View
  • Read documents in Word
  • Read Two documents at the same time
  • Backstage View
  • Protected view
  • Copy and Move
  • Use Drag-And_Drop to Move and Copy
  • Use Paste Options
  • Use Drag-And-Drop to Move and Copy
  • Use Paste Options
  • Copy and Move Text between documents
  • Use Paste Special
  • Print Preview
  • Hyphenate Text
  • Remove Hyphenation
  • Fonts
  • Apply Font Effects
  • Remove Character Formats
  • Copy Enhancements Using the Format Painter
  • Copy Enhancements Using the Keyboard
  • Format Case

Lesson 2: Format Text

  • Insert
  • AutoCorrect
  • Add a text entry to the AutoCorrect list
  • Insert a Symbol
  • Insert a Special Character
  • Change the spacing between characters

Lesson 3: Format Paragraphs

  • Format a Paragraph
  • What is a Paragraph
  • To show the Ruler
  • To Display Paragraph Marks
  • Remove Paragraph Formats
  • Set the spacing for a Paragraph
  • Set the line Spacing
  • Indenting your Work
  • Increase or Decrease the left Indent of an entire paragraph
  • Create a First-Line Indent
  • Indenting Text with the Paragraph Dialogue Box
  • Bullets and Numbering
  • Apply bullets
  • The Bullets dialogue Box
  • Remove bullets and numbering
  • Use a different bullet Character
  • Change the style of bullets
  • Add Borders and Shading to Text
  • Add a border to paragraphs
  • Set Options for the Border Style
  • Add Shading to a Paragraph
  • Remove Borders and Shading

Lesson 4: Format Pages

  • Page Setup
  • Change Measurement Units and use the Rulers
  • Change the Default Measurement Units
  • View the Rulers
  • Change Page Orientation and Paper Size
  • Set Page Margins
  • Add a Border to a Page
  • Page Breaks
  • Insert Hard Page Breaks
  • Control Widow and Orphan Lines
  • Prevent Page Breaks from Occurring in the Middle of Text
  • Force a Page break before a Specific Paragraph

Lesson 5: Format a Document with Styles

  • Apply a Style to Text
  • Mixing Styles
  • Change Styles and Formatting
  • Add or Remove Styles from the Styles group
  • Add a Header and Footer Toolbar
  • Section Breaks
  • Types of Section breaks
  • Insert a Section Break
  • Change the type of Section Break
  • Types of Formats you can set for Sections
  • Delete a Section Break
  • Footnotes and Endnotes
  • Insert a Footnote or Endnote
  • Move or Copy a footnote or endnote

Lesson 6: Templates

  • Create a Document using a Template
  • Create a new Document based on a Document Template
  • Work within a Template

Unit Standard Alignment:

  • US 117924, Use a Graphical User Interface (GUI)-based word processor to format documents, NQF 2, 5 Credits



Microsoft Office Excel

Lesson 1: Principles of Spreadsheets

  • Purpose of a Spreadsheet
  • Properties of a Spreadsheet
  • The Excel Window
  • Use of Spreadsheets
  • Benefits of Spreadsheets
  • A short history of Spreadseets
  • Examples of Spreadsheet applications

Lesson 2: Create, Open and Save Spreadsheets

  • Start Excel
  • Moving around in a Workbook
  • Select cells, ranges, rows, or columns
  • Select the contents of cells
  • Select one or multiple worksheets
  • Use the arrow keys to move through a worksheet
  • Use the scroll bars to move through a worksheet
  • Scroll and zoom by using the mouse
  • Enter data into cells
  • Change the column width
  • Wrap text in a cell
  • Change the number format
  • Format numbers as text
  • Enter Dates or Times
  • Edit Cell Contents
  • Saving your work
  • Naming your document
  • Save your workbook
  • Save a copy of a file
  • Save a file to another format
  • Closing a Workbook
  • Opening a New Workbook
  • Open an Existing Workbook

Lesson 3: Produce a Spreadsheet

  • Formatting Numbers
  • Entering Formulas into Cells
  • Error Messages
  • Add a Column using the Autosum Button
  • Subtracting
  • Multiplication
  • Division
  • Cell Reference
  • Create a cell reference on the same worksheet
  • Change a cell reference to another cell reference
  • Using names in Formulas
  • Syntax rules for names
  • Values
  • Display numbers a fractions
  • Set up Data Entry Validations
  • Prevent invalid data entry in a worksheet

Lesson 4: Edit a Spreadsheet

  • Move or Copy Cell Data
  • Move or Copy entire Cells
  • Use AutoFill
  • Find and Replace

Lesson 5: Format a Spreadsheet

  • Format fonts
  • Changing the Position of Text and Numbers
  • Text alignment
  • Text control
  • Right-to-Left
  • Adjust Columns Width and Row Height
  • Apply Cell Borders
  • Apply Cell Shading
  • Fill Cells with solid colours
  • Fill Cells with Patterns
  • Apply AutoFormat

Lesson 6:

  • Check Spelling
  • Use Custom Dictionaries
  • Create a Custom Dictionary
  • Use AutoCorrect

Lesson 7: Printing

  • Print your Worksheet
  • Preview your worksheet
  • Printing options
  • Page Setup

Unit Standard Alignment:

  • US 116937, Use a Graphical User Interface(GUI)-based spreadsheet application to create and edit spreadsheets, NQF 2, 4 credits



Microsoft Office Powerpoint

Lesson 1: Adjust Settings

  • Toolbars
  • Customize the Quick Access Toolbar
  • Customize the Ribbon
  • Navigate among different views
  • To change te View
  • Normal View
  • Outline view
  • Notes Page View
  • Slide Sorter View
  • The Zoom Setting
  • Change the slide format of a presentation
  • Change the size of a page
  • Change te orientation of a page

Lesson 2: Format a Presentation

  • Change the Slide Layout
  • To Re-apply the Slide Layout
  • Insert a New Slide
  • Use a Content Placeholder to add Objects to a Slide
  • Insert an Object using a content Slide Layout
  • Copy an Object to a Placeholder
  • Copy an Object without using a Placeholder
  • Add text to a Placeholder
  • Create a text box for entering Text
  • Create a Presentation using a Presentation Template
  • Slide Master
  • Create a Presentation using a Design Template
  • Apply a design template to an existing presentation

Lesson 3: Presentation Effects

  • Formatting Text Slides Effectively
  • Change Paragraph and Line Spacing
  • Apply different Graphical Bullets
  • Change the sape of Bullets
  • Add Autonumber Bullets
  • Apply an automatic numbering style
  • Use the Format Painter to copy Formatting
  • Copy Enhancement using the Format Painter
  • Format the Slide Background
  • Apply a Background Colour to Slides
  • To display indents and tab stops
  • Change Indents
  • Set Tab Stops
  • Set and clear Tab Settings
  • Change the distance between tab settings
  • Format Objects
  • The Drawing Tab
  • Change fill, Line and Font colours in an object
  • Apply a Fill Effect to an Object
  • Apply Border and Line Formatting
  • Apply Shadow and 3-D Shadow Effects

Lesson 4: Special Formatting

  • Insert Headers, Footers, and Numbering
  • Number Slides
  • Add Date and Time
  • Remove slide numbers and date and time
  • Insert or Modify a Footer on a slide
  • Notes Page View
  • Edit Notes Text
  • Create and Modify Speaker notes
  • Select an Output format for a Presentation
  • Change the Page Setup
  • Preview a Presentation in Print Preview
  • Print Notes Pages of Handouts

Lesson 5: Multiple Presentations

  • Move Text (Cut-And-Paste)
  • Use the Paste Options Smart Tag
  • Copy Text (Copy-And-Paste)
  • Use Drag-And-Drop to Move and Copy Text
  • Use Paste Special

Lesson 6: Customize the Presentation

  • Switch to Slide Sorter View
  • Select a Slide in Slide Sorter View
  • Delete a Slide in Slide Sorter View
  • Move a Slide in Slide Sorter View
  • Copy a Slide in Slide Sorter View
  • Change the Order of Slides in Normal View
  • Navigate to another Slide
  • Delete a Slide in Normal View
  • Move or Copy a Slide in Normal View
  • Hide a Slide
  • Unhide a Slide
  • Display a Hidden Slide During a Slide Show
  • Set Up a Slide Show
  • Deliver a Slide Show
  • To Get Help during A Slide Show
  • Use On-Screen Navigation Tools
  • Use the Shortcut Menu
  • Use the Pen To Annotate Slides
  • Erase All Annotations

Unit Standard Alignment:

  • US 117923, Use a Graphical User Interface (GUI)-based presentation application to prepare and produce a presentation according to a given brief, NQF 2, 3 credits

Prerequisites : Basic Numeracy and literacy skills, Using MS Windows

NQF Level : 3


Credits obtained during this skills programme will contribute towards qualification 61591, National Certificate: Information Technology, End user computing, NQF Level 3.

Delivery Method:

The programme is facilitated by a competent subject matter specialist/s, who utilises the following techniques to ensure that the session is practical and experiential: Discussion; Role Plays; Exercises & Case Studies; Simulations, Videos/DVDs; and learner evaluation.

Delivery Message: English

The programme is facilitated by a competent subject matter specialist/s, who utilises the following techniques to ensure that the session is practical and experiential: Discussion; Role Plays; Exercises & Case Studies; Simulations, Videos/DVDs; and learner evaluation.

Language of delivery:



  • Upon completion, the learner will receive a Turnstone Certificate of Attendance.
  • Upon verified Competence, the learner will receive a Certificate of Competence from Turnstone and MICT SETA.

Accreditation and Registration:
MICT SETA: LPA/00/2013/07/963