Time and Stress Management Training Course

Lesson 1: The nature and application of a project and its management

• What is a task list?
• Prioritise tasks
• Procedure
• Allocate the tasks
• The purpose of a task list for yourself and your team
• How to produce a task list for the team in order to meet organisational requirements
• Control checklist
• Planning and scheduling
• Steps to create a schedule
• Formatting a task list
• Time wasters
• How can the above factors influence productivity?
• Pro-active vs. Re-active time
• Recording of information and documentation on the task list
• Flagging of information and documentation for further attention

Lesson 2: Prioritise personal and team tasks

• Criteria for prioritising tasks
• Tips for prioritising
• Be pro-active
• Procrastination
• Systematic recording of information in a diary
• Priorities
• Appointments, Meetings, Deadlines, Events
• Holidays and leave
• Resources and the acquisition thereof
• E-mails
• Internal memos
• Promotional planners
• Branch instructional letters (BIL’s)

Lesson 3: Use and maintain a diary

• Personal organiser
• Appointment book
• The purpose of a diary
• Actions to be taken according to diary entries
• The action plan

Lesson 4: Implement and maintain personal and team task lists

• Implement and maintain personal and team tasks
• Assign tasks to the team
• Stakeholders are informed of the tasks
• Amendment of task list where necessary
• Adding of new tasks and re-prioritising
• Monitoring of team members’ job description
• Reporting of completed tasks

Unit Standard Alignment:

• US 242811, Prioritise time and work for self and team, NQF 4, 5 credits

Articulation:

Credits obtained during this skills programme will contribute towards qualification 57712, FETC: Generic Management, LP 47630, Level 4.

Delivery Method:

The programme is facilitated by a competent subject matter specialist/s, who utilises the following techniques to ensure that the session is practical and experiential: Discussion; Role Plays; Exercises & Case Studies; Simulations, Videos/DVDs; and learner assessment.

Language of delivery:

English

Certification:

• Upon completion, the learner will receive a Turnstone Certificate of Attendance.
• Upon verified Competence, the learner will receive a Certificate of Competence from Turnstone and Services SETA.

Accreditation and Registration:
Services SETA: 6465