• What Is Motivation?
• Why Motivate?
• Signs of Demotivation
• Techniques to motivate a team
• Feedback
• Receive feedback
• Active Listening
• Treat Other People with Empathy
• Management Styles
• Leadership Styles
• Setting Goals and Objectives
• SMART Objectives
• Obtain commitment from team members
• Rewarding Successful Team Performance
• Leadership

• Teamwork
• What Is A Team?
• The Structure of Teams
• Individual Exercise: Team Structure
• Your responsibilities as a team member
• Individual contributions to the team
• Create a Positive Working Environment
• Groups in Organisations
• Why are groups formed?
• Effective groups
• Group Roles
• Formal and informal groups in organisations
• Functions different groups in organisations
• The difference between a group and a team
• Groups versus Teams
• Developing groups into teams
• Different types of teams
• Characteristics of effective and ineffective teams
• The Six C’s
• Trust
• Stages of Team Development
• Identify own strengths and areas for development
• Analyse yourself
• Personal Development Plan
• Strengths and Areas of Development Of Team

• Motivation Hygiene Theory
• Motivators
• Hygiene Factors
• Expectancy Theory
• Prescription for Greater Motivation
• Group dynamics
• The needs of members of the group
• Proximity and attraction
• Group goals
• Economics
• The various types of groups
• Stages of group development
• Group Behaviours
• Creating high performance teams
• Transforming individuals into team members
• Teams and management functions
• Management of team behaviours

• Implement an Action Plan
• Managing Resources
• Communication
• Monitor Progress
• Establish Standards of Performance
• Evaluate Deviations
• Take Corrective Action
• Feedback
• Emphasise the Positive
• Remove the effect of Weaknesses
• Use a Participative Style
• How to Give Effective Feedback
• Receive feedback

• Value Proposition
• Module
• Understandings
• Ownership
• Keys to Building a Great Company

• Plan and evaluate performance
• Review and reload every 90 days
• Set strategic marketing goals and performance indicators
• Predict trends
• Strategies best suited to enhance market advantages
• Maximise planning and monitoring frameworks
• Critical aspects of evidence
• Interdependent assessment of units
• Display knowledge in terms of job role or function
• Display skills in terms of job role or function
• Resource Implications
• Consistency in performance
• Context for assessment
• Range Statements
• Applicable regulations and legislation
• Work site environment factors
• Market assessment
• Joint business objectives
• Types of standards, performance benchmarks or specifications

• US 242819, Motivate and Build a Team, NQF 4, 10 credits
• US 120380, Evaluate and improve the project team’s performance, NQF 5, 7 credits

Articulation:

Credits obtained during this skills programme will contribute towards qualification 50080, FETC: Project Management, NQF Level 4 and 57712, FETC: Generic Management, LP 47630, NQF Level 4.

Delivery Method:

The programme is facilitated by a competent subject matter specialist/s, who utilises the following techniques to ensure that the session is practical and experiential: Discussion; Role Plays; Exercises & Case Studies; Simulations, Videos/DVDs; and learner assessment.

Language of delivery:

English

Certification:

• Upon completion, the learner will receive a Turnstone Certificate of Attendance.
• Upon verified Competence, the learner will receive a Certificate of Competence from Turnstone and Services SETA.

Accreditation and Registration:
Services SETA: 6465